Seems that some of this is easy, and some ain't.
1) Universal charger. Seems that we're there already, except for the Evil Empire iPhone. Not sure why they have to be so different.
2) Charge ala carte, and stop all the bundling. Bundling makes them rich. Pay for what you use. Or at least make MANY smaller bundles.
3) All I hear is that they are expanding their network. But I travel the USA extensively, and I am flabbergasted by the dead spots. Put some towers up, for goodness sakes. Spend some of that money. Fire some managers if necessary.
4) As painful as it'd be for all of us at first, they need to divorce their networks from the handsets/devices. This waiting 2 years for the next one, and all that, is silly. A man should be able to buy what he wants. Yes, I know that I can do that NOW, at full price........but I'd rather the network costs be cut in half, or MORE, and not subsidize handset costs.
5) Stop telling me that EvDO and HSPA+ is 4G. They ain't.
6) I'd say "Get some better customer service", but they won't, so no sense asking. No one but Cabela's has CS worth a crap anymore.
What y'all got that you'd like to see?