Hey Troy! almost pulled off a major coup. I've talked to a "Mike" from FoxPro a time or two on Predator Masters. Dropped him a message describing my problem and he said he would ask them to expedite my repair. They got the remote today and I hoped to hear from them.. Right at 4:00, their time, (closing) I got a call. Said my keypad was bad - They fixed it.. parts and labor 36 bucks. Tickled hell out of me. Grabbed my credit card (I was out hunting) and started reading off numbers. Got to the expiration date and guy said, "6 what?" I repeated it.. he said, "hello ... hello?" Crap! I shut it down and called right back.. wouldn't ring.. tried again - busy signal.. Tried it at home on the landline.. busy signal.. Evidently their phone system rolled craps.. .. Oh well, surely be up and running tomorrow.. but almost pulled off "same day service".. You sure can't complain about that. Doubt I'll ever again own anything but a Foxpro..