Might be Mike Dillon who I've talked to - never knew his last name.. Anyway - like you, I just flat wore this keypad out. Coon hunting differs a bit in that I may make 20 + sets a day and may change calls a minimum of 3 -4 times per set- bound to be hard on "buttons".. and I thought $36 was more than fair. I'm about to give them a call right now.. later..
Edit: It was their system that crashed. Information was verified and remote will be shipped out today. Try to get that done with a "chinese" call..
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