Thanks HP (in sarcastic tone)

[BarryBobPosthole]

You probably already have it, but if you don’t there is an app called HP Smart that helps manage and troubleshoot print stuff on HP printers. Its a pretty good one.

BKB

[Thumper]

You probably already have it, but if you don’t there is an app called HP Smart that helps manage and troubleshoot print stuff on HP printers. Its a pretty good one. BKB

Yep, that's what I was screwing around with the night the printer crapped out, but I didn't get anywhere with it. The next day, that's what the tech support people were tapping into also. I think it was simply a hardware problem. I will say, if the replacement they send me gives me so much as a hint of trouble, I'm gonna be one p/o'd m-f'er!